Technical Field Support Engineer

Location Kajaani
Job type: Permanent
Salary: £70,000 (EUROS)
Contact name: Aisling Byrne-Hansen
Contact email:
Job ref: AB41
Published: about 1 month ago

Do you have a background in High Performance Computing?

Are you looking to take the next step in your career and be an integral part of an exciting new project?

As well as being technical, do you enjoy working with external clients and customers?

Type: Permanent

Location: Kajaani, Finland

Salary: €65 - €70,000 Per Annum (Dependent on experience)

Excelerate is partnering with an esteemed, global IT company, who is seeking a resident engineer/consultant to join them as soon as possible on a permanent base. The successful candidate will be joining an exciting team of engineers who will be mainly responsible for performing hardware and software maintenance activities as well as developing key relationships with customers in the region.

Responsibilities for the Technical Field Support Engineer will include (but are not limited to):

•Integrate technical knowledge and business understanding to create solutions for customers.

•Resolve single and cross technology incidents independently and look for solutions to prevent problems from occurring.

•Design and deliver support solutions using specific industry knowledge and expertise.

•Provide technical consultancy to external customers, and build and maintain strong relationships to assigned accounts.

Skills required for the Technical Field Support Engineer include (but are not limited to):

•3-5 years of High Performance Computing experience is a must

•Candidate must have an in-depth working knowledge of Linux and have previous experience with Parallel File Systems.

•Analytical and troubleshooting skills are highly desirable.

•Previous customer facing experience, along with excellent communication skills are highly desirable.

We are keen to hear from enthusiastic individuals who are seeking to take on a new and exciting chapter in their career. Reach out today for a further, confidential discussion.