RH433 Software Engineer

Location Bracknell
Salary: £40000 to £999999
Contact name: Ross Humbley

Contact email: rossh@excelerate.co.uk
Job ref: 6466
Published: 2 days ago

Software Engineer

Do you have experience working with either Linux or MacOS?

Do you have excellent troubleshooting skills?

Type: Perm

Location: Home Based

Salary: £35k - £40k + Benefits

We are currently recruiting for a global IT services organisation who is currently seeking a Software Engineer where you will solve complex high-tech problems on leading edge technology. You will be working with some of the largest Broadcast, Data Center and Government customers in the world, together with an international team of passionate experts.

Ideally we would like a candidate who is familiar with operating systems such as Linux or MacOS.

Responsibilities for the Software Engineer include  (but not limited to):

  • Provide remote 2nd level technical support.
  • Gather problem descriptions, log files, configuration data and analyse them to determine root cause of problems and find solutions
  • Reproduce configurations and problems in the test lab
  • Communicate with other software development teams and escalate support issues as needed
  • Continuously communicate troubleshooting and resolution finding efforts to customers to ensure customer satisfaction

Desirable skills required for the Software Engineer (But not limited to):

  • Good working knowledge of Linux and MacOS.
  • Excellent written/verbal communication skills,  additional languages (i.e. French, Spanish or German) would be a plus but not essential
  • Excellent problem-solving and customer relationship skills
  • Superior troubleshooting skills, strong multi-tasking, and organizational skills

This is a versatile and challenging job in a dynamic and international environment working with cutting edge new technology to answer the most demanding customer requirements. If you are interested to hear more, please do send us your CV.